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Privacy Policy

Effective Date: Jan 2023

Boka Lights ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us on social media, or engage with our services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information from customers through our website, social media, and direct interactions:

  • Personal Details: Name, phone number, email address, and home address.

  • Payment Information: Credit/debit card details and billing address (processed securely through third-party payment processors).

  • Service Information: Details about your lighting preferences, project requirements, and past services.

  • Marketing Data: Preferences for receiving marketing communications and responses to promotions.

  • Technical Data: IP address, browser type, device details, and website usage analytics.

2. Purpose of Collection

We collect your information to:

  • Provide and manage our lighting services.

  • Schedule appointments and consultations.

  • Process payments and invoices securely.

  • Respond to inquiries and provide customer support.

  • Send promotional offers, updates, and advertisements via email and SMS (with consent).

  • Improve website functionality and personalize user experience.

  • Analyze marketing effectiveness through targeted advertising campaigns.

3. Third-Party Sharing

We do not sell your personal information. However, we may share your data with trusted third parties for the following purposes:

  • Payment Processing: Secure transaction processing via third-party providers.

  • Scheduling & Customer Management: Tools that help us book appointments and manage customer interactions.

  • Marketing & Advertising: Platforms like Meta (Facebook, Instagram) and Google Ads for targeted promotions.

  • Analytics: Google Analytics and similar tools for website performance tracking.

These third parties are obligated to protect your data in compliance with applicable privacy laws.

4. Data Security

We implement industry-standard security measures to protect your personal data, including:

  • Encryption: Secure data storage and encrypted transactions.

  • Restricted Access: Limited access to personal data by authorized personnel only.

  • Secure Payments: Processing transactions through trusted payment providers.

Despite these precautions, no data transmission over the internet can be guaranteed as 100% secure.

5. User Rights & Choices

As a customer, you have the following rights regarding your personal data:

  • Access & Correction: Request a copy of your data and correct inaccuracies.

  • Deletion: Request the removal of your personal information, subject to legal retention requirements.

  • Marketing Preferences: Opt-out of marketing emails, SMS, or targeted ads at any time.

To exercise these rights, contact us at [Insert Contact Information].

6. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies, including:

  • Essential Cookies: Required for website functionality.

  • Analytics Cookies: Used to analyze visitor interactions (e.g., Google Analytics).

  • Advertising Cookies: Used for retargeting and personalized ads (e.g., Meta Pixel, Google Ads).

Users can modify cookie settings in their browser preferences or opt out of certain tracking services.

7. Policy Updates & Contact Information

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

For questions or privacy-related concerns, contact us at:

Boka Lights

bokaholidaylights@gmail.com
778-392-6684

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